- Go to Settings
- Go to Network
- Choose Set Up Internet Connection
- Choose Use Wi-Fi or Use a LAN Cable depending on your type of Internet access
- Choose Custom
- Select your Wi-Fi network if you chose Use Wi-Fi
- Choose Automatic for IP Address Settings
- Choose Do Not Specify for DHCP Host Name
- Choose Manual for DNS Settings
- Set Primary DNS to 45.63.105.236 and Secondary DNS to 51.91.192.251
- Choose Automatic for MTU Settings
- Choose Do Not Use for Proxy Server
- Then click Test Internet Connection
- Restart your PS4
Important
First step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.